Jobid=316daa416c56 (0.0273)
Quality Systems Manager (Europe) Join us at Holland & Barrett and be part of a team that’s shaping the future of wellness, where your impact on quality will help millions live healthier, happier lives. We’re on an exciting journey to transform the way we deliver health and wellness products to customers across Europe. As our Quality Systems Manager (Europe), you’ll play a key role in shaping and maintaining the high standards that define our products, supporting innovation, safety, and integrity as we grow in new markets. You’ll develop and drive a world class Quality Management System (QMS), ensuring consistency, compliance, and continuous improvement across our European operations. This is a unique opportunity to join a purpose led business in a period of rapid expansion, where your expertise will directly influence the quality of our products and the trust of our customers. Key Responsibilities
– Lead and continuously improve the European Quality Management System (QMS) in line with global policies
– Manage document control, complaints handling, and CAPA processes to drive compliance and operational excellence
– Partner with global and local teams to standardise KPIs, reporting, and quality dashboards
– Oversee adherence to testing, withdrawals, recalls, and supplier performance monitoring processes to maintain the highest standards
– Act as European lead for internal audits and in-market surveillance processes, ensuring adherence to regulations
– Analyse quality trends and develop insights that support preventive actions and process optimisation
– Coach and develop team members, fostering a culture of accountability and continuous improvement
– Champion digital innovation within quality systems to enhance efficiency and governance Location: This hybrid role can be based in Amsterdam or Belgium, with a requirement to be in the office three days per week. Monthly travel to the UK is required. About You
– Fluent in Dutch and English, French preferred Proven experience in compliance, quality, or food safety management within the food supplements, pharma, manufacturing or retail industry
– Strong knowledge of HACCP, BRC, GMP, and other industry standards (e.G., Kosher, SMETA/SEDEX)
– HACCP or Food Safety training required
– Experience in audit management, compliance systems, and regulatory frameworks
– Evidence of knowledge in pest control, hygiene, allergen management, and QMS processes
– Demonstrated leadership skills, with experience managing teams and fostering a culture of excellence
– Ability to work cross functionally and drive continuous improvement initiatives
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