jobid=A.0.0502
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Client:
Location:
Rotterdam, Netherlands
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
1cb4447f327c
Job Views:
3
Posted:
20.06.2025
Expiry Date:
04.08.2025
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Job Description:
Job Description:
As an Ocean Freight Operator Import, you are responsible for managing and overseeing the entire ocean freight process, ensuring the smooth and timely transit of shipments. This role involves close coordination with customers, handling freight documentation, providing customer service, updating milestones, and managing financial processes such as invoicing.
Responsibilities:
- Manage Freight Documentation:
Ensure all necessary documents for ocean freight are accurately prepared, processed, and maintained. This includes bills of lading, customs forms, and other required import documents. - Customer Service:
Act as the primary point of contact for customers, addressing inquiries, providing shipment updates, and resolving any issues that may arise to ensure customer satisfaction. - Milestone Updates:
Monitor and update shipment milestones in the company’s operational system, keeping all stakeholders informed of the shipment’s status. - Financial Processes:
Handle financial tasks related to ocean freight, including invoicing, billing, and ensuring that all financial transactions are accurate and timely. - Shipment Coordination:
Coordinate with various parties, including carriers, port authorities, and internal teams, to ensure shipments are loaded, transported, and delivered as planned. - Compliance:
Ensure all activities comply with industry regulations and company policies, including safety and environmental standards.
Job Requirements:
- MBO/HBO level of working and thinking.
- At least 2 years of experience in ocean freight or logistics operations.
- Good communication skills in both Dutch and English.
- Strong understanding of freight documentation and international shipping regulations.
- Excellent customer service and communication skills.
- Proficiency in logistics software and Microsoft Office.
- Ability to work independently and as part of a team.
- Detail-oriented with strong organizational and problem-solving skills.
What We Offer:
- A challenging position within a dynamic and growing company.
- Good secondary employment conditions.
- Opportunities for professional development and training.
- A pleasant and collegial working atmosphere.
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