jobid=A.0.0215
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at .
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
IT Skills and Experience
- User Education
- Maintenance and Daily audits of meeting room equipment and key IT areas
- Meeting room support
- Townhall and Live event support
- Break fix via vendor
Meeting Rooms
- User Education
- Maintenance and Daily audits of meeting room equipment and key IT areas
- Meeting room support
- Townhall and Live event support
- Break fix via vendor
End Point Support
- User Education
- Provisioning of Laptop/Desktop/Phones etc.
- Manage DLM for that site – Stock and spare management
- Device provisioning etc.
- Inventory management
- Ensuring physical availability of engineer for walk-up queries to the Tech Bar
- Manage the vending machines and lockers
- Break fix via vendor
End User Support
- User Education
- Overall servicing of end-users for their IT issues
- Incidents that cannot be serviced remotely
- SR’s that cannot be serviced remotely
- Hyper care support during project rollouts
- Break fix via vendor
Printers
IT Projects
- New technology deployment
- Onsite user education
- Hypercare support
White Glove Services
- Ensuring availability of engineer to VIP community
- Collaboration and white glove service with the VIP Executive assistant (EA/PA) community
- VIP room maintenance and upkeep
- Daily checks of VIP rooms and equipment
- Inventory reporting
- Access cards management
What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to .
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