jobid=A.0.0405
HR Operations Specialist
Job Responsibilities & Objectives:
- Responsible for daily operations of overseas HR services, ensuring efficient execution of global employee lifecycle processes including onboarding, offboarding, transfers, and international assignments.
- Standardize and document overseas HR processes, continuously optimize related manuals to ensure consistency and compliance with local regulations across different countries/regions.
- Act as a liaison between headquarters and overseas HR/business teams to coordinate and resolve employee inquiries and urgent issues.
- Regularly follow up on service satisfaction and business needs related to overseas HR operations to improve Shared Service Center (SSC) performance.
- Introduce automation tools (e.g., RPA) to simplify repetitive tasks and enhance the efficiency of SSC services.
Job Requirements:
- Minimum of 3 years of experience in an HR Shared Service Center, with a background in supporting international HR operations or cross-border personnel processes.
- Proven experience in SSC process optimization, with the ability to improve efficiency through standardization and digital tools.
- Strong cross-functional communication skills, capable of coordinating among HQ, regional HR teams, and third-party service providers.
- Proficient in English and able to use it as a working language.
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