jobid=A.0.0401
Field Service Coordinator – Smart Technology | Amsterdam or Rotterdam (Hybrid)A rapidly growing European tech scale-up is seeking a Field Service Coordinator to join its Deployment & Maintenance team in the Netherlands. This innovative company is transforming last-mile delivery through cutting-edge smart locker solutions and has recently expanded its operations in the region.️ Role OverviewIn this role, you’ll be at the heart of field operations—coordinating and supporting smart locker installation and maintenance across the Netherlands. You’ll act as the key link between contractors, technicians, and internal teams, ensuring efficient service delivery and swift resolution of technical issues.Location:Initially remote from (Amsterdam or Rotterdam ). The role will evolve into a hybrid setup, once the office has been opened.Contract Type:6-month freelance or Deel contract to startTransitioning to a 1-year direct contract once the legal entity is fully established in the NetherlandsKey Responsibilities:Coordinate field activities such as site surveys, installations, and maintenanceProvide real-time support to technicians and contractors via phone, email, and chatTroubleshoot hardware and software issues related to locker systemsAdjust task schedules dynamically based on technician availability and operational prioritiesTrack and document completed tasks for accurate invoicingManage and resolve field-related escalations promptlyContribute to documentation, training materials, and process improvement initiativesStay up to date with product developments and operational updates to better support field teams Requirements:Strong technical troubleshooting and problem-solving skillsExcellent organizational abilities; capable of multitaskingin a dynamic environmentB2 English and Fluent DutchExperience working with contractors and coordinating field or maintenance operationsProactive and independent, with a hands-on mindsetDesirable:Familiarity with maintenance/field service management softwareExperience working in a startup or scale-up environmentWhat’s on Offer:Competitive compensation, based on experienceOpportunity to join a fast-growing European tech company in an exciting expansion phaseClear path from freelance/contract to long-term employmentA collaborative, international team cultureThe chance to contribute to the future of smart logistics and last-mile deliveryIf you’re looking for a dynamic role that combines tech coordination, operational execution, and startup energy—we’d love to hear from you!
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