NLwerkt

Dutch Customer Advisor – Relocation to Portugal – NLwerkt – Rotterdam

jobid=A.0.1247

Do you want to live a rewarding
career, on behalf of the world’s most exciting
brands?

Join our client’s
multicultural team and make a real impact on our client’s business
every day. We’re bringing on board a Customer Advisor to provide
great customer support, maintaining quality & improving the
performance every day.

If you love helping
others and have a natural curiosity, we are a perfect match. Grow
with us, show off your skills, build your career path, and enjoy
every moment in a people-focused global company.

Responsibilities:

If
you are selected as a Dutch Speaking Customer Support Advisor, you
would be responsible for the tasks below:

  • Engage with customers to provide guidance and knowledge
    of products and services by incoming calls or emails.
  • Review requests, make appropriate decisions, and process
    accordingly.
  • Work on continuous improvement
    for customer satisfaction

Requirements

To be
selected as a Dutch Speaking Customer Support Advisor, you need to
meet the requirements below:

  • Have a
    high level of Dutch (written and oral) and fluent in English
    (B2).
  • Having previous customer experience is a
    plus.
  • Have excellent verbal and writing skills
    coupled with a formal and diplomatic stance.
  • Are proactive, self-motivated, and a great team
    player.

If you feel you don’t check
off every qualification in the job description, we encourage you to
apply either way. We will do our best to match you with the right
job, whether it’s this one or a future role.

Benefits

  • Strong compensation package (14 monthly payments per year
    plus bonus)
  • Monthly meal allowance paid in
    voucher card (net)
  • Private health insurance
    after 6 months.
  • Personal and career
    development programs and mentoring to develop skills
  • Possibility to participate in a growing multicultural
    Project
  • Work in a diverse environment with
    people from over 75 nationalities
  • We promote
    inter-company mobility to work at any of our sites around the
    world
  • Workplace: Work remote in Portugal.
    Candidates need to be based in Coimbra or below Coimbra.
  • Not accepting candidates based above Coimbra.

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