Page Personnel

Customer Service Analyst – German – Page Personnel – Rotterdam

Jobid=b20a3a5a86d2 (0.0433)

  • Act as the main contact for assigned customer accounts.
  • Improve and maintain customer procedures and workflows.
  • Track KPIs and coordinate with operations teams.
  • Handle customer inquiries, complaints, and claims.
  • Deliver training and share best practices internally.
  • Prepare reports and support quarterly business reviews.
  • Maintain relationships with customer partners.

International Logistics Service ProviderWork with key German import customers

  • Fluent in English and German is mandatory, Dutch is a plus.
  • 1-2 years of experience in Ocean freight forwarding.
  • Customer Orriented
  • Residing in the Netherlands.
  • International environment, with a lot of development opportunities.
  • Informal culture
  • Hibride way of working

Contact:

Margo Soetinga

0612031159

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