jobid=A.0.0499
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Since 2002, Mr. Marine has been serving ships worldwide. With a global network of 150 technicians present in 350+ ports, we ensure vessels’ safety and compliance 24/7, delivering excellent customer service, and exceeding our customers’ expectations.
● Mr. Marine Elevator is the global leader in marine elevators servicing, performing jobs from Annual Safety Inspections to modernizations.
● Mr. Marine Ballast ensures the compliance of the vessels to the BWT Convention.
● Mr. Marine Instruments & Controls is at your disposal for fire and gas detection, test and calibration equipment, marine automation and instruments, among others.
Mr. Marine’s mission is simple and clear: keeping vessels safe and compliant, anywhere in the world. It is all we do. In a fun and safe working environment, tackling everything with integrity and entrepreneurial spirit. We feel a strong sense of responsibility to our customers. This commitment shows in the way our customer base is growing worldwide.
We are your global beacon, serving your vessel anywhere in the world.
Why Mr. Marine?
At Mr. Marine, you will join a global team of ambitious, internationally-minded, hands-on professionals. You will be part of a dynamic environment, consistently exposed to new challenges and opportunities to stimulate your professional development. We welcome new ideas and initiatives, investing in your education and growth. You will have the opportunity to build a unique career, fueled by our global scale, support, and inclusive culture. Join our smart, diligent, and fun team to excel in your career!
General
The Account Manager is a customer-facing, self-driven sales professional who can grow Mr. Marine’s business by offering our portfolio of products to the assigned customer, reporting to the Commercial Manager.
Job Description
- Research, develop and understand the assigned portfolio, including Gold Customers, to identify and establish business contacts with existing and potential customers.
- Plan and perform regular business reviews with key accounts. Report back to management with the plan of actions for each account.
- Develop a sustained customer base portfolio, with a turnover above 2 million per year.
- Expand opportunities with potential customers in the assigned portfolio.
- Manage/Grow assigned customer and budget base; pursue and secure business in line with corporate objectives within the assigned portfolio.
- Preparation of sales calls pipeline management with a disciplined approach.
- Strive for consultative sales to distinguish market presence by effectively identifying needs and suggesting solutions from our portfolio of products.
- Timely and correctly update contract rates, terms, and conditions in line with predefined procedures.
- Effectively hand over all “closed-won” business opportunities to our operations and finance teams.
- Establish an internal network to facilitate the resolution of customer issues when issues have been escalated to sales.
- Respond to all sales leads/key correspondence within identified timelines.
- Research and analyze competitive and industry trends (e.g., analyze sales statistics, prepare reports, study literature regarding new and existing services, and monitor sales, prices, and services of competitors); recommend appropriate measures.
- Minimum a first-level university degree. Experience in a technical environment will be considered a plus.
- Minimum 5 years of Account Management experience.
- Experience in the international shipping business is a plus.
- Excellent reading and writing business English, a second language is a plus.
- Good understanding and empathy for cultural differences.
- Being a tech-savvy is a plus.
- Strong negotiator. Ability to understand customer needs and match them with our current product offering to close the business. Can leverage internal/external information (news, websites, financial and foreign trade data, etc.) to build top-class value proposals.
- Ability to build trustworthy relationships with key stakeholders within the customers’ organization and leverage internal relationships to expand business.
- Strategic thinking: Can create and execute a well-defined strategy for his/her customer portfolio.
- Disciplined Sales Process: Ability to plan and execute target sales calls, pipeline management.
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